Privacy Policy

How HDIL-IPCA collects, uses and protects your personal data, and the rights you have over it under India's Digital Personal Data Protection Act, 2023.

Last updated 8 September 2026

1. Who we are

HDIL Ind Park Chandansar Co-op Societies Association Limited (“HDIL-IPCA”, “the Association”, “we”) is a registered co-operative societies association, Registration No. PLR/VSI/GNL/(O)/247/YEAR-2021, at Survey No. 139, Hissa No. 4, 5 (Part), Chandansar, Virar (East), Dist. Palghar, Maharashtra 401303.

For the purposes of the Digital Personal Data Protection Act, 2023 (“the DPDP Act”) we are the Data Fiduciary for the personal data described below, and you — our members, their staff, and visitors to this website — are the Data Principals.

This notice covers this website and the member portal at the same address. It does not cover any separate service you reach by following a link away from here.

2. What we collect

Only what the Association needs to run its own affairs. In practice that is:

When you register as a member

  • Your name, username, email address and phone number.
  • Which building and gala you occupy, and whether you own or rent it.
  • Your business name and type.
  • Whether you hold a federation post (office bearer of a building, or committee member), and which.
  • A password, which is stored only as a cryptographic hash — never as text anyone can read, including us.
  • A profile photograph, if you choose to add one.

When you use the member portal

  • Your business directory listing, if you create one: description, contact details, GST number, photographs and opening hours.
  • Dues raised against you or against a building you are registered in, and the payment receipts and transaction references you upload to evidence payment.
  • Grievances you file and the correspondence on them.
  • Messages you send to other members, and any files attached to them.
  • Poll responses, workshop and meeting registrations, and attendance.
  • Job vacancies you post, and any applications and CVs sent to them.
  • Notification preferences, and — if you enable them — the browser push subscription needed to deliver alerts to your device.

Automatically

  • Security events: sign-ins by staff accounts, failed sign-in attempts, password changes and password resets, together with the IP address they came from. This is kept as a security record, not to profile anyone.
  • Aggregate, cookieless website analytics — page views, referring site, country, device type. These are counts, not individuals; no identifier is stored on your device and you are not tracked between visits or across other websites.

If you contact us without an account

  • The name, email address, phone number and message you submit on the contact form.

We do not collect financial account credentials, card numbers, biometric data, or location data, and we do not buy personal data from anyone else.

3. Why we use it

What we useWhat for
Name, contact details, building and galaIdentifying you as a member, and reaching you about the estate.
Federation posts you holdAddressing notices, documents and bills to the right office bearers.
Dues records and payment receiptsRaising, tracking and verifying membership dues and building bills.
Directory listingPublishing your business in the members' directory, which you control and can remove.
Grievances and messagesHandling what you raise with the office, and letting members contact each other.
Email address and push subscriptionSending notices, reminders and account emails such as password resets.
Security events and IP addressesDetecting and investigating unauthorised access to accounts.
Aggregate analyticsUnderstanding which pages are used, so the site can be improved.

We do not use your personal data for advertising, we do not sell it, and we do not use it to make any automated decision that produces a legal or similarly significant effect on you.

5. Who else sees it

Inside the Association, your data is visible to the office staff and committee members who need it for the purposes above. Two specific rules are worth stating plainly:

  • Your business directory listing is visible to other signed-in members. That is its purpose, and you choose what goes in it.
  • A bill raised against a building is visible either to that building's chairman, secretary and treasurer, or to every member registered in the building — whichever the office chose when raising it.

Outside the Association, we use a small number of service providers who process data strictly on our instructions (Data Processors under the DPDP Act):

ProviderWhat it handles
MongoDB AtlasThe database where member records are stored.
CloudinaryPhotographs, documents and payment receipts you upload.
ResendSending account and notice emails.
VercelHosting this website, and cookieless aggregate analytics.
RenderHosting the application server.
Google, Apple and Mozilla push servicesDelivering push notifications to your device, if you enable them.

The contact page embeds a Google map. It is not loaded until you click it, so Google receives nothing about your visit unless you choose to open the map.

We will disclose personal data to a public authority only where the law requires it, and we do not otherwise share, rent or sell it to anyone.

6. How long we keep it

We keep personal data only as long as it is needed for the purpose it was collected for, or as long as the law requires — whichever is longer. In practice:

WhatKept forWhy
Member account and profileWhile your membership is active, then 3 yearsTo settle any question that arises after someone leaves.
Dues, bills and payment receipts8 yearsFinancial records the Association must be able to produce.
Grievances and their correspondence3 years after resolutionSo a recurring problem can be traced.
Security and audit logs3 yearsInvestigating unauthorised access.
Contact form enquiries1 yearAnswering, and following up.
Messages between members and their attachmentsWhile your account is activeThey are yours; they go when the account does.
Push notification subscriptionsUntil you unsubscribe or the browser expires themDelivering alerts you asked for.

When a period ends, the data is deleted or irreversibly anonymised. Where a record must be kept for financial or legal reasons after you leave, we keep only that record and not your wider profile.

7. Your rights

Under the DPDP Act you have the right to:

  • Access — obtain a summary of the personal data we hold about you and how it is being processed.
  • Correction and completion — have inaccurate or incomplete data corrected. Most of it you can edit yourself from your profile.
  • Erasure — ask us to delete your personal data, except where we are required to keep it (see section 6).
  • Withdraw consent — at any time, as described in section 4.
  • Nominate — nominate another person to exercise these rights on your behalf in the event of your death or incapacity.
  • Grievance redressal — complain to us first, and to the Data Protection Board of India if we do not resolve it.

To exercise any of these, write to hdilipcf@gmail.com from the email address on your account, or to the Grievance Officer below. We will respond within 30 days.

The Act also places a duty on you: the information you give us must be authentic, and you must not impersonate anyone else or file a false or frivolous complaint.

8. Grievance Officer

If you have a complaint about how your personal data has been handled, the Association’s Grievance Officer is:

Gautam Dalal

Chairman

amcipca@gmail.com

Survey No. 139, Hissa No. 4, 5 (Part), Chandansar, Virar (East), Dist. Palghar, Maharashtra 401303

We aim to acknowledge a complaint within 7 days and resolve it within 30. If you are not satisfied with the outcome, you may escalate to the Data Protection Board of India.

9. How we protect it

The safeguards actually in place on this system:

  • All traffic is encrypted in transit (HTTPS), and the site instructs browsers never to connect over plain HTTP.
  • Passwords are stored only as bcrypt hashes. Nobody at the Association can read your password.
  • Changing your password immediately invalidates every existing sign-in session on every device.
  • Password reset links are stored hashed and expire after one hour.
  • Sign-in attempts are rate limited to frustrate password guessing, and failed attempts on real accounts are logged.
  • Payment receipts and documents are served through short-lived signed links rather than public URLs, so holding a link is not enough to read one.
  • Uploads are restricted to a fixed list of file types and sizes.
  • Access is limited by role — a member cannot reach administrative functions, and administrative actions are recorded in an audit log.

No system is perfectly secure. If a personal data breach occurs, we will notify the Data Protection Board of India and every affected person, as the DPDP Act requires.

10. Cookies and device storage

This website sets no advertising or tracking cookies, and does not track you across other websites. Our analytics are cookieless and count visits rather than people.

What we do store in your own browser, and only for the site to function:

WhatWhyHow long
Sign-in token and roleKeeping you signed in to the member portal.Until you sign out.
Language preferenceRemembering whether you chose English, Hindi or Marathi.Until you clear it.
Recent conversation cacheShowing your messages instantly instead of a blank screen.Cleared when you close the tab, and on sign-out.
App install prompt dismissalNot asking you to install the app again for a while.A few weeks.

You can clear all of this at any time from your browser settings. Doing so will sign you out of the member portal.

11. Children

The member portal is intended for adults — the property owners, tenants and business operators of the estate — and accounts are created only after the Association approves an application. We do not knowingly collect the personal data of anyone under 18. The DPDP Act requires verifiable parental consent before processing a child’s data, and prohibits tracking or targeted advertising directed at children; we do neither.

If you believe a child’s data has reached us, please tell the Grievance Officer and we will delete it.

12. Changes to this notice

If we change how we handle personal data, we will update this page and change the “Last updated” date at the top. Where a change materially affects your rights, we will tell members directly through the portal rather than relying on you to notice.

This notice is published in English. If you would prefer it in Hindi or Marathi, write to hdilipcf@gmail.com and we will provide it.

HDIL Ind Park Chandansar Co-op Societies Association Limited

Registration No. PLR/VSI/GNL/(O)/247/YEAR-2021
Survey No. 139, Hissa No. 4, 5 (Part)
Chandansar, Virar (East)
Dist. Palghar, Maharashtra 401303
hdilipcf@gmail.com